Customer Service Agent

Leading Staines based organisation are seeking Customer Support Agents to join their expanding team.
Excellent benefits package and career opportunities.

This role is a not a high call volume call centre environment, you can expect to handle 30-40 incoming calls and emails. Full training is provided on call handling but we are seeking a candidate who enjoys delivering a top-level quality of customer service.

The role would suit candidates with previous customer service experience from an office-based role or those who have worked in retail, hospitality, leisure, travel or beauty who are looking to move into an office-based customer service role

Skills & Experience:

• Min 2 years customer service (Office, Retail, Airline Industry, Hospitality etc)
• Excellent communication skills (verbal and written) with a customer-centric mindset.
• Confidence in using Microsoft Office and other systems and applications in a professional setting
• Real desire to go above-and-beyond for customers
• Team player with a flexible, can-do approach to work

Full job description will be issued upon successful application