Junior Ecommerce Performance Analyst
Title:
Junior Ecommerce Performance AnalystType:
Full Time PermanentStart Date:
ASAPSkills:
PERSON SPECIFICATION
ESSENTIAL:
• Min of 2 years’ experience of working on a consumer-facing e-Commerce environment
• Experience of ecommerce platforms, preferably Magento
• Highly numerate with strong analytical skills
• Advanced Xcel skills / knowledge of Google Docs
• Excellent time management skills
• Good communication skills
• High attention to detail
• Process-orientated
• Self-motivated, tenacious and hard working
Description:
Our client is one of the fastest growing young businesses in Britain,with headquarters based in twickenham and to help continue this phenomenal growth, they are looking for a Junior eCommerce Performance Analyst.
JOB PURPOSE:
You will be primarily responsible for resolving any individual order processing issues. You will also be responsible for reporting on key web metrics to the team and the wider business.
KEY AREAS OF RESPONSIBILITIES:
- Act as a liaison between CS and Web Dev, pro-actively resolving any single order processing issues
- Act a liaison with our 3rd party fulfillment partners
- Working closely with the Finance department to resolve any single order reconciliation issues
- Maintain and update the online marketing plan for the website
- Assisting with the email Marketing programme to the customer base
- Act as a liaison between CS and Web Dev, resolving any single order processing issues
- Monitor key performance indicators on the website and develop plans to improve them
- Create and produce daily, weekly and monthly reporting on key web metrics
