Membership Services Administrator TEMP TO PERM
Title:
Membership Services Administrator TEMP TO PERMType:
TemporaryStart Date:
ImmediateDescription:
TEMP TO PERM
JAN – APRIL PROBATION : PERM IN APRIL
Working in a small team in liaison with the Sales, Marketing, Implementation, and Health Services team, the role is to provide membership services to internal and external clients.
Responsibilities:
Data preparation and loading of membership information within the Case Management System for new and existing Healthcare Trust and Third Party clients .
- Updating and maintaining membership data.
- Liaising with clients and brokers on membership updates, renewals and scheme leavers.
- Resolving membership queries from clients, brokers and case managers.
- Provide ad hoc support to the Sales and underwriting team.
Other support:
- Support business activities and objectives.
- Undertake any other duties, as reasonably required by the ICS Manager.
Requirements:
- Excellent verbal and written communications skills.
- A high degree of accuracy and attention to detail.
- Excel experience to Intermediate level and knowledge of MS Office.
- An understanding and previous experience of the medical insurance industry, would be an advantage.
- Exceptional organisational skills and ability to multitask
- Ability to prioritise own workload and work effectively.
- The ability to demonstrate customer led thinking.
Personal qualities:
- We are looking for a bright, personable character, with excellent communication skills.
- Flexible. Can adapt to changing priorities at short notice.
- Logical and problem solving.
- Positive, service-orientated and helpful interpersonal communication.
