Operations Director
Title:
Operations DirectorType:
Full Time PermanentStart Date:
ASAPSkills:
Requirements
- Suitable candidates should be preferably educated to Degree or equivalent level (or be able to evidence equivalent experience).
- Have previous line management experience.
- Have excellent problem solving/analytical skills with a high degree of accuracy/attention to detail.
- Be a strong diplomatic communicator at all levels; verbally and written to build and maintain internal and external relationships.
- Able to demonstrate critical independent thinking and the ability to multi-task in situations where in the outcome is time sensitive.
- Have a high level of commercial awareness with the ability to think “bigger picture”
- Have the ability to demonstrate critical independent thinking
- Be able to work under pressure with a high level of responsibility.
Description:
The Role
Working closely in liaison with The Head of Operations and the Provider Services Manager the purpose of this role is to lead and oversee the daily operations of Our Client.
The role requires the planning of many operational activities with an ability to effectively lead and motivate, leading the development of the Head of Operations and Provider Services Manager, to ensure innovative ideas/solutions are implemented which efficiently support the Operations platform.
The role is responsible for:
- Providing and maintaining a market leading UK Third Party Administration (TPA) services to a range of clients operating within but not limited to the IPMI, PMI, Cash Plan and Risk Insurance market.
- Overseeing all areas of service delivery and coordination of patient treatment plans.
- Being the ‘face’ and ‘voice’ of our client from an operational perspective on a day to day basis for clients within the current and future portfolio.
- Maintain existing supplier relationships and negotiate new arrangements as required by Our Clients Business.
- Negotiate & maintain partnership agreements with key suppliers
- Being a reference point for and providing ad hoc support to other departments such as the Sales and Underwriting teams.
- Being a member of the Senior Management Team, attending meetings to ensure liaison and awareness of Operational initiatives/issues.
- Managing budgets cost effectively and in line with our clients objectives.
- Help to define and deliver the strategy of our client
The Hours
35 hours per week Monday – Friday, although due to the nature of the role flexibility and additional hours may be required.
