Repatriation Coordinator
Title:
Repatriation CoordinatorType:
PermanentStart Date:
ASAPSkills:
We are looking for coordinators, ideally, with experience of working within a medical environment, an international repatriation/evacuation setting, or the travel insurance sector.
In addition some, or all, the following areas of expertise would be desirable but not essential:
- Language skills, in particular primary European languages; French, German or Spanish.
- A calm, diplomatic open style and approach, with excellent verbal and written communications skills.
- A high degree of accuracy and attention to detail.
- PC skills with good knowledge of Microsoft packages.
- Proactive approach to work and analytical problem solving skills.
- The ability to plan and organise own workload, and work well under pressure.
- The ability to work well both independently and as part of a team.
Description:
Working alongside the medical team you will be responsible for the coordination of all repatriation and evacuation cases as part of a fast paced and diverse team, the role requires the provision of a service responding to the repatriation and evacuation requirements of our clients. You will set up, coordinate and monitor all evacuation and repatriation cases; liaise with external providers, monitor and record costs and participate in quality management and internal and external audit processes. In addition, you will manage the medical escort availability roster and participate in escort audits.
The Hours
We provide a 24 hour service, 7 days per week from our Esher office with additional support provided by our New Zealand office between 10pm to 8am.
Job holders will work a Monday to Sunday shift pattern up to a maximum of 40 hours per week.
